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Research

Through our research, the Commission contributes to the public debate and encourages informed policy discussion.

The Commission has a statutory mandate to conduct a program of research to support its inquiries, annual reporting and other responsibilities, including promoting community awareness and understanding of various productivity and regulatory issues.

Small Business Development Corporation (PDF - 69k)

Submission 10 for Smash Repair And Insurance View full list


In addition, the Corporation supports a network of 35 independent Business Enterprise Centres across the State. ... In Western Australia, RAC Insurance has conceded that its hourly labour and paint rates are in need of a review.

Date received: 11 Oct 2004

Allianz (PDF - 193k)

Submission 20 for Smash Repair And Insurance View full list


Particularly with Network Repairers, where a higher volume of Allianz work means that assessors are on-site most days, the assessor can continue to work with the repairer as the job ... Total Cost of Job $364 $740 Actual hours worked 3 hours 3 hours

Date received: 19 Oct 2004

Insurance Council of Australia (PDF - 38k)

Submission 17 for Smash Repair And Insurance View full list


ICA continues to oppose calls by smash repairers for agreed or mandated hourly labour rates and job times. ... The Code is currently under review and a wide range of comments have been received on the consultation draft.

Date received: 18 Oct 2004

Motor Trades Association of South Australia * # (PDF - 45k)

Submission 22 for Smash Repair And Insurance View full list


The insurer directs consumers to the PSR network to obtain more control of the repair process. ... 1.4 Currently there is no independent dispute resolution process available to the.

Date received: 22 Oct 2004

Victorian Automobile Chamber of Commerce * # (PDF - 164k)

Submission 14 for Smash Repair And Insurance View full list


AAMI - With 20% of the Victorian market, AAMI has a network of 175 preferred repairers. ... This. 11. information is generally only disclosed to repairers once the repairer has been selected to become part of the insurers’network.

Date received: 14 Oct 2004

Suncorp Metway Ltd (PDF - 55k)

Submission 12 for Smash Repair And Insurance View full list


However, this review needs to be undertaken across all cost factors including, parts, labour and paint. ... paint. Suncorp uses the published MTA times as a guide. Times are adjusted and negotiated with repairers due to the complexity of jobs.

Date received: 12 Oct 2004

Victorian Government * # (PDF - 86k)

Submission 26 for Smash Repair And Insurance View full list


This system could also comprise an independent audit of quality of repairs every year, which may assist in maintaining confidence in claims of high quality repairs. - ... The Commission should also consider what type of body is best placed to oversee the

Date received: 29 Oct 2004

AAMI * # (PDF - 1970k)

Submission 19 for Smash Repair And Insurance View full list


67 6.1.1 Rationale for preferred repairer arrangements. 67 6.1.2 Directing repairs to the network. ... What repairers have to do is make sure they get into the repairer networks.

Date received: 18 Oct 2004

Victorian Automobile Chamber of Commerce (PDF - 77k)

Submission DR40 for Smash Repair And Insurance View full list


Currently, IAG has approximately 105 PSRs in their Victorian network, supported by a significant number (approx 500) associated repairers. ... Of further concern is the potential, within the current IAG PSR network in Victoria, for concentration of

Date received: 27 Jan 2005

Motor Trades Association of New South Wales (PDF - 82k)

Submission 27 for Smash Repair And Insurance View full list


What is more overwhelming is that the last time an insurer used this independent body was in 1998. ... The IAG, through their representative Mr A. Body, have implemented a “Preferred Supplier Network”.

Date received: 29 Oct 2004